Integrations

No More Double Data Entry

Please contact us to request an integration.

Integrations

Seamless Metrc Two-Way Sync

Illumify offers the most robust two-way Metrc sync in the industry. For incoming data, we use Metrc webhooks to automatically pull updates every 20 minutes—so if something changes in Metrc, you’ll see it reflected in Illumify without delay. If you need faster updates, you can manually refresh Metrc data from the Activity Ledger.

For outgoing data, you can push updates to Metrc as often as needed, directly from the Activity Ledger. Access is governed by user roles and permissions, ensuring only authorized team members can submit changes.

Many operators coming from other systems are used to clunky Metrc integrations that require double entry and manual work. With Illumify, everything stays in sync—accurately and effortlessly.

Quickbooks Integration Done Right

Illumify connects seamlessly with QuickBooks Online to keep your financials accurate and up to date. For incoming data, we automatically sync chart of accounts, vendors, and other key records, so everything stays aligned without the need for manual entry or spreadsheets.

For outgoing data, you can post transactions—like invoices, bills, and journal entries—directly to QuickBooks from within Illumify. Role-based permissions control who can view and manage financial data, ensuring the right people have the right level of access.

Unlike many platforms that only sync partial data or exclude journal entries altogether, Illumify provides a full accounting workflow. While we support QuickBooks, we recommend using Illumify Accounting for the most seamless, end-to-end experience—no third-party tools required.

Streamlined XERO Accounting Integration

Illumify syncs directly with Xero, pulling in chart of accounts, contacts, and key settings automatically—no manual entry required.

You can push invoices, bills, and journal entries to Xero anytime from Illumify. Role-based permissions ensure only authorized users can view or post accounting data.

Unlike other platforms that skip key data like journal entries, Illumify offers full coverage. While Xero is fully supported, we recommend using Illumify Accounting for the most seamless, all-in-one experience.

OHAUS Scale Integration Saves Hours

Illumify integrates directly with Ohaus scales—including the Ranger and Defender series—to capture weight data in real time through the mobile app. Other Ohaus models are also supported upon request.

Ready to Streamline Your Operations with Smart Integrations?

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Privacy Policy

Last Updated: January 7th, 2025

Illumify and its affiliates (“Illumify,” “we,” “our,” and/or “us”) are committed to protecting the privacy of individuals and organizations using our website, software platform, and related services (collectively, the “Services”). This Privacy Policy explains how we collect, use, and share information from or about users (“Users”) and their organizations.

By using our Services, you agree to the practices outlined in this Privacy Policy. Your use of the Services is also subject to our [Terms of Service].

Information We Collect

We collect the following types of information from or about Users and their organizations:

1. Information You Provide Directly to Us

  • Personal Information: Name, email address, and other contact details.
  • Financial Data: Information related to billing, payments, and financial reporting.
  • Business Data: Information about your customers, vendors, production processes, and inventory.

2. Information Collected Automatically

  • Usage Data: Information about how you interact with our Services, such as pages viewed, features used, and timestamps of activity.
  • Device Data: Information about the devices used to access the Services, including IP address, browser type, operating system, and device identifiers.

3. Information From Third Parties

We may receive additional information about you from third-party integrations or data sources connected to our Services.

Information We Collect Through Our Mobile App

When you use our mobile app, we collect additional device data related to operational activities, including but not limited to:

  • Plant tracking information
  • Waste log data
  • Weight measurements and other production metrics

This information helps us support your operational workflows, ensure compliance with industry regulations, and enhance the efficiency of your business processes.

How We Use the Information

We use the information we collect for the following purposes:

  • To Provide and Enhance Our Services: Ensure that our platform helps businesses comply with regulations and operate efficiently.
  • Regulatory Compliance: Support businesses in meeting legal and regulatory requirements within the cannabis industry.
  • Customer Support: Respond to inquiries, provide technical assistance, and resolve issues.
  • Analytics and Improvement: Analyze usage trends to improve our platform and develop new features.

How We Share the Information

We do not sell your information to third parties. However, we may share your information in the following contexts:

1. Service Providers and Vendors

We work with third-party service providers to operate our Services. These include:

  • Cloud Hosting Providers: To securely store and manage your data.
  • Analytics Solutions: To track and analyze platform performance and usage trends.
  • Integration Partners: To enable seamless connectivity with other cannabis technology solutions.

2. Compliance with Legal Obligations

We may disclose information to comply with applicable laws, regulations, legal processes, or government requests.

3. Business Transactions

In the event of a merger, acquisition, or other business transaction, your information may be transferred as part of the associated assets.

Your Choices

  • Access and Update Information: You may update or correct your information through your account settings.
  • Marketing Communications: You can opt out of receiving promotional messages by following the instructions in our emails.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the data we collect. However, no system is 100% secure, and we cannot guarantee the absolute security of your information.

Retention Policy

We retain personal and business data for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your data, we will comply as required by applicable law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our Services. Cookies are small data files stored on your device. They help us:

  • Recognize you when you return to our platform.
  • Analyze performance and usage trends.
  • Provide personalized features and content.

You can manage your cookie preferences through your browser settings. Disabling cookies may impact certain features of the Services.

User Rights (GDPR/CCPA/Other Jurisdictions)

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access and Portability: The right to request access to the information we hold about you and to receive it in a portable format.
  • Correction: The right to request corrections to inaccurate or incomplete information.
  • Deletion: The right to request deletion of your data, subject to legal or contractual obligations.
  • Restriction: The right to request restriction of certain data processing activities.
  • Opt-Out: The right to opt out of certain data processing activities, including marketing communications and analytics tracking.

To exercise these rights, please contact us at solutions@illumify.com. We will respond to your request as required by applicable laws.

Children’s Privacy

Our Services are not directed at people under 18, and we do not knowingly collect information from them.

International Data Transfers

If you access our Services from outside the United States, your information will be transferred to, processed, and stored in the U.S. or other countries where we operate.

Links to Third-Party Websites

Our Services may include links to websites, products, or services operated by third parties. These external sites are not under our control, and if you choose to access them, you do so at your own discretion. We encourage you to review the privacy policies and terms of use for any third-party site you visit.

Illumify is not responsible for the content, security, or practices of any third-party websites, products, or services linked from our platform. Your interactions with such sites are governed solely by their respective policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised version will be effective as of the date it is posted.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: solutions@illumify.com

End User License Agreement (EULA)

Last Updated: January 6, 2025

This End User License Agreement (“Agreement”) is a legal agreement between you (“End User,” “you,” or “your”) and Illumify and its affiliates (“Illumify,” “we,”“our,” or “us”) that governs your access to and use of Illumify’s licensed software, including any updates, upgrades, documentation, or associated materials (collectively, the “Software”). By downloading, installing, or using the Software, you agree to be bound by this Agreement.

1. Acceptance of the Agreement

By accessing or using the Software, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree to the terms of this Agreement, you may not access or use the Software.

2. License Grant

Subject to the terms of this Agreement, Illumify grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Software solely for your internal business purposes.

You may not:

  • Copy, modify, or create derivative works based on the Software.
  • Reverse-engineer, decompile, disassemble, or attempt to extract the source code of the Software, except as permitted by law.
  • Rent, lease, sublicense, distribute, or otherwise transfer any rights to the Software.
  • Use the Software to develop competing products or services.

3. Ownership of Intellectual Property

Illumify retains all ownership rights, title, and interest in and to the Software, including all intellectual property rights. This Agreement does not grant you any rights to trademarks, logos, or other branding used in connection with the Software.

4. Software Updates

Illumify may provide updates, patches, or enhancements to the Software from time to time. You agree that these updates may be automatically installed without further notice or consent.

5. Restrictions and Prohibited Use

You agree not to:

  • Use the Software in violation of any applicable laws or regulations.
  • Circumvent or disable any security features of the Software.
  • Use the Software to upload, store, or transmit any malicious code or unlawful materials.

6. Data Collection and Privacy

By using the Software, you acknowledge that Illumify may collect and process certain data as described in our Privacy Policy.

7. Disclaimer of Warranties

The Software is provided “as is” and “as available,” without warranties of any kind, express or implied. Illumify expressly disclaims all warranties, including but not limited to:

  • Merchantability.
  • Fitness for a particular purpose.
  • Non-infringement.

8. Limitation of Liability

To the maximum extent permitted by law:

  • Illumify shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Software.
  • Illumify’s total liability for all claims shall not exceed the fees paid by you for the Software in the 12months preceding the event giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless Illumify and its affiliates from any claims, damages, losses, or expenses (including attorney’s fees) arising out of your use of the Software, your violation of this Agreement, or your violation of applicable laws.

10. Termination

This Agreement is effective until terminated. Illumify may terminate this Agreement immediately if you violate any of its terms. Upon termination:

  • You must immediately stop using the Software and delete all copies of the Software in your possession.
  • Any provisions of this Agreement that by their nature should survive termination will remain in effect.

11. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of laws principles. Any disputes arising under this Agreement shall be resolved through binding arbitration or in the courts of [Insert State], as permitted by applicable law.

12. Changes to this Agreement

Illumify reserves the right to modify this Agreement at any time. Changes will be posted on our website or made available through the Software. Continued use of the Software constitutes acceptance of the modified Agreement.

13. Contact Information

If you have any questions or concerns about this Agreement, please contact us at:
Email: solutions@illumify.com